Solution Detail
CRM and Sales Management
An industry-adaptable CRM solution that manages customers, opportunities, interactions, quotations and sales in one place.
Manage customer relationships through an institutional sales process rather than personal notes and scattered files. The CRM consolidates all interactions, tasks, quotations and documents from prospecting to after-sales activity within a complete customer history. Sector-specific workflows can be designed for real estate, automotive, manufacturing, services and B2B sales teams.
Key capabilities
- Customer, contact, opportunity, project and sales-representative management
- Phone, email, meeting, visit and interaction records
- Quotation, contract, document and sales-stage tracking
- Task, reminder, approval and automated notification workflows
- Bulk email/SMS, campaigns and target-customer lists
- Call-centre, reception and mobile field-sales applications
- Representative KPI, pipeline, forecast and loss-reason analysis
Business value
- Prevention of missed sales opportunities
- Conversion of customer information into corporate memory
- Measurable sales-team performance
- A more consistent and traceable customer experience
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